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Frequently Asked Questions


 Q. How long is the ordering process?

A. Depending on the model, usually 16 – 25 weeks.

 Q. How quickly do I get confirmation of expected delivery?

A. Approximately 10 weeks after ordering a car (subject to specific models).

 Q. Can my car be collected by a transporter?

A. Yes but only on a VAT411 or VAT411a registration. We will require full details of: the transport company, driver name and registration plate. In addition, we will require authorisation from you for us to release the car and upon collection delivery paperwork from the transporter showing the car is being delivered to your address.

 Q. Can anyone else pay for my purchase?

A. No. The funds must come from yourself as the purchaser.

 Q. What do you require for registration?

A. Your car will have a temporary registration assigned. The form we use is a VAT411, VAT411a or VAT 410 and consent form. These will be sent to you. You must return the completed originals (including Custom’s Copy) via post. Your car will be registered in your name as per the contract. We cannot register the car to anyone else.

If you have any additional questions complete the form below and one of out specialists will be in touch ASAP.

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Contact us

Email : mail@bmw-issd.co.uk

Telephone : 0370 700 5208

Company Address :
BMW Group ISSD
56 Park Lane
London
W1K 1QB

BMW Group Tax-Free Sales are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 667783

Registered in England & Wales with company number : 01569304 | Data Protection No : Z5813613 | VAT No : GB584451913

Registered Office : Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB

Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. E&OE.

Copyright © 2021 BMW Group Tax-Free Sales, All rights reserved.

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